Question 1

Is Kusa Treks a licensed and insured tour operator in Peru?

Accepted Answer

Yes. Kusa Treks is a fully licensed, insured, and government-authorized tour operator in Peru. We comply with all national and local tourism regulations required to operate Machu Picchu tours and treks on the Inca Trail, ensuring a safe, legal, and responsible travel experience.

Question 2

Who leads the tours and what are the guides’ qualifications?

Accepted Answer

All Kusa Treks tours are led by experienced local guides who are fluent in English and Spanish. Our guides hold certifications and academic backgrounds in tourism, archaeology, or related fields, and they are trained to prioritize safety, cultural education, and guest experience.

Question 3

What kind of accommodations are included on your tours?

Accepted Answer

Accommodation varies depending on the tour package. We work with carefully selected boutique hotels, eco-lodges, and camping sites that meet high standards of comfort, cleanliness, and location, ensuring an authentic and enjoyable stay throughout your journey.

Question 4

Can Kusa Treks accommodate dietary restrictions or food allergies?

Accepted Answer

Yes. We can accommodate most dietary restrictions and food allergies. Please inform us in advance, and our team will coordinate with chefs and lodging partners to ensure your meals are safe, appropriate, and enjoyable during the tour.

Question 5

Are your tours suitable for families, seniors, or first-time travelers?

Accepted Answer

Yes. Many of our tours can be customized to suit different ages, fitness levels, and travel experience. We offer family-friendly itineraries, private tours, and flexible options to ensure comfort and safety for all travelers.

Question 6

What’s included in the price of your Machu Picchu and trekking tours?

Accepted Answer

Most tours include accommodations, transportation, professional guides, entrance fees (such as Machu Picchu tickets), meals during treks, and domestic flights when applicable. A detailed list of inclusions is provided for each specific itinerary.

Question 7

What is your cancellation and refund policy?

Accepted Answer

Tour cancellations are subject to our policy and government regulations. While entrance tickets often require a non-refundable deposit, most trips are refundable up to two weeks before departure. Full details are provided at the time of booking.

Question 8

How does Kusa Treks support local communities in Peru?

Accepted Answer

Kusa Treks actively supports local communities by employing local guides, porters, and staff, and by contributing to community-based projects. A portion of each trip helps support education, employment, and sustainable development initiatives in rural Andean communities.

Frequently Asked Questions About Machu Picchu & Inca Trail Tours

Everything You Need to Know Before Traveling to Machu Picchu